The information we collect
When you visit our Web site, our Web server may collect the following
non-personal information: the referring URL, your Internet service provider’s
address and, information on the pages you access on our site.
How we use your information
The information we collect may be used:
We may share information with governmental agencies or other companies assisting us in fraud prevention or an investigation. This may occur only when:
permitted or required by law
Update your information
We may provide you access to the following information if you send
us an e-mail, call us or write to us:
Return and Exchange Policy
Turtle Surfboards will accept the return or exchange of any unused
items in their original condition, 5 days from the date the item
was received. Items are non refundable. Items are non exchangeable after
the 15th day from the date of original shipment. All shipping and handling
charges are paid by the consumer and therefore not refundable.
Shipping and Delivery Details
Shipping and Handling is included in the purchase price. We strive to ship our items from our warehouse within 1 business day. Within the continental United States, you should receive your product in about 3-5 business days.